HDAA Resource Area
Service level agreements are often driven and defined entirely by IT people without collaboration or agreement, and as s...
When employees feel respected and validated even in times of dramatic change and socially acceptable incivility those em...
A good IT experience may be the key to improving employee engagement, but too often IT initiatives to improve employee e...
At AXELOS we are passionate about co-creation of value: developing our products & services to truly meet the needs of ...
The brain learns quicker and better when the learner is comfortable, so it pays to invest in making your trainees comfor...
Many organizations are starting to evaluate all the components that make up their operational model. It's more impor...
Changes in scope of Service Asset and Configuration Management (SACM) can support organizations to shift rapidly to remo...
