Remember Why You Are There: To Help People

 We ask five questions of Roy Atkinson, CEO and Principal Advisor at Clifton Butterfield, LLC. Roy is ...
Pandemic Lessons in Parenthood and Leadership
When a leader's work life and home life collided during the pandemic, she realizes that her parental skills and her ...
Why and How to Use Workflow Automation Software
New AI may now be able to take on repetitive managerial tasks. Here's a case for utilizing new automation tools to e...
Prioritize Customer Security As E-Commerce Grows
E-commerce sales are booming, and businesses have chosen expediency over security as they raced to keep up with customer...
More Tools to Help with the Continuous Process Improvement Programs
Recently, Michael Hanson has been sharing his wisdom of the best practices to help continual process improvement be succ...
How a Process Control Chart Can Aid Your IT Improvement Endeavors
One of the easiest tools to assist in continuous process improvement is the process control chart. It can help track whe...
Customer Journey Mapping Can Give Important Insight into Your Clients' Experiences
Do you know your clients' pain points? Have you walked a mile in their shoes? An analyst suggests that the process o...
Trade Shift Bidding for Flexible Scheduling
The pandemic has called into question traditional thinking on workforce management. Here is a case for why that may be a...
Use the Right Tools and Have the Right Discussions To Ensure Your Process Works
Every change initiative may die a silent death unless it is clearly documented and the process solves the problems your ...
Use the Five Whys and Hows With Your Continuous Process Improvement Program
It's one thing to launch a continuous process improvement program, but it's another to sustain it. Here, an anal...

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