HDAA Resource Area
Standard operating procedures are what companies use to create consistency when a process is performed. The approved pro...
The balanced scorecard (BSC) is a strategic planning and management system. Organizations use BSCs to: Communicate what ...
Looking for a convenient way to find out how your support center compares to the HDI Support Center Standard? An HDI Suppo...
What is the Vision for your organisations future?
Use our vision determination exercise to help solidify your goals.
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Tool: Worksheet (.xls) to help evaluate support requirements for new technologies and products.
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