HDAA Resource Area
The war in Ukraine shows that we must remember the social contract between employers and employees. We must be there for o...
In 2022 and beyond, companies of all sizes are focused on innovation – not only by adopting new technologies –...
Are you coming to the party? All you must do is bring your incident, problem, or change tickets with you. I've been wo...
Here are Some Ideas for Driving Change Management in a WFH Environment
More and more really useful standards, best prac...
Hardware and software prices are soaring. Is this a good time to push forward or pull back? A look at the factors to consi...
HDI thought leaders weigh in on whether to focus on one metric or a composite of several. Here are their arguments.
Each ...
All paths should lead to the same destination - the service that the customer wants when he wants it. Here’s a glimp...
