HDAA Resource Area
Hey, what's going on guys? My name is Scott Ersatz, and welcome to an updater relating to some ...
Sometimes, visionaries can get in their own way when they try to take control of an established IT organization. ITSM vete...
A leader can’t lead if followers won’t follow, or if all the followers are fired. Here is how Elon Musk made a...
Veteran IT service consultant Doug Rabold says that Musk may have a track record of leveling up startups. Twitter is not a...
Change management expert Karen Ferris believes Musk’s missteps offer object lessons on what not to do when taking th...
A new study examines the factors that help women succeed in the IT workplace, and the barriers that remain to achieve gend...
Recently, I happened to be involved in a situation in which the agent I was working with had just come off a call that res...
