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Workshop Outcome
Service Culture and Beyond Workshop - 6 July 16

Service Culture and Beyond Workshop - 6 July 16

Brief Overview of the Workshop What do customers really want? Service Culture and beyond isn't just saying the custo...
Workshop Outcome
DevOps and ITSM - Better Together Workshop - 10 March 16

DevOps and ITSM - Better Together Workshop - 10 March 16

Brief Overview of the Workshop Various industry analysts are predicting a wave of DevOps adoption in the enterprise in 20...
Workshop Outcome
Service Catalogue Workshop - 2 December 15

Service Catalogue Workshop - 2 December 15

Brief Overview of the Workshop In the past, IT organisations have seen service catalogues as silver-bullet solutions to...
Workshop Outcome
Continual Service Improvement (CSI) Workshop - 17 September 15

Continual Service Improvement (CSI) Workshop - 17 Septemb...

Brief Overview of the Workshop Continual Service Improvement (CSI) isn't meant to be where we get to when all the o...

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