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Workshop Outcome
The Challenge Series Workshop - Session 4 - 25 November 20

The Challenge Series Workshop - Session 4 - 25 November 20

Brief Overview of the Workshop: HDAA receives many requests from its members searching for ways to meet the challenges of...
Workshop Outcome
The Challenge Series Workshop - Session 3 - 28 October 20

The Challenge Series Workshop - Session 3 - 28 October 20

Brief Overview of the Workshop: HDAA receives many requests from its members searching for ways to meet the challenges of...
Workshop Outcome
The Challenge Series Workshop - Session 2 - 30 September 20

The Challenge Series Workshop - Session 2 - 30 September 20

Brief Overview of the Workshop: HDAA receives many requests from its members searching for ways to meet the challenges of...
Workshop Outcome
The Challenge Series Workshop - Session 1 - 25 August 20

The Challenge Series Workshop - Session 1 - 25 August 20

Brief Overview of the Workshop: HDAA receives many requests from its members searching for ways to meet the challenges of...
Workshop Outcome
Improving Customer Experience through AI Workshop - 28 November 19

Improving Customer Experience through AI Workshop - 28 No...

Brief Overview of the Workshop: The application of Artificial Intelligence (AI) means we can harness the algorithms for l...
Workshop Outcome
Actioning the Service Value System through Building a Service Profile Workshop - 3 July 19

Actioning the Service Value System through Building a Ser...

Brief Overview of the Workshop: ITIL4 introduces the SVS - an overarching service value system where every service has it...
Workshop Outcome
ITIL 4 - Are You Ready Workshop - 20 February 19

ITIL 4 - Are You Ready Workshop - 20 February 19

Brief Overview of the Workshop: The Fundamentals of Service Management remain as important today as ever before. The ITIL...

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