HDAA Resource Area
Dean Toovey, our esteemed keynote speaker, will shed light on the use of swarming on service desk environments. ...
Join us to look at how you can be better prepared with a well structured major incident response plan to ensure a measured...
Breif Overview of Workshop :
Integrating AI into ITSM can bring many benefits, like -
Automating repetitive and ...
Breif Overview of the Workshop :
Watch Andrew Sauter giving an overview on the following topics
Triage your...
Brief Overview of the Workshop :
Our November members workshop was on 'ITIL®4 - Finding Your Pathway...
Brief Overview of the Workshop:
The Service Catalogue is one of the most valuable elements of a comprehensive approach to...
Brief Overview of the Workshop:
So, do you think you can't be hacked?
Each year in Australia there are thousands of ...
Each year in Australia there are thousands of ...
