HDAA Resource Area
Brief Overview of the Workshop:
HDAA receives many requests from its members searching for ways to meet the challenges of...
Brief Overview of the Workshop:
The application of Artificial Intelligence (AI) means we can harness the algorithms for l...
Brief Overview of the Workshop:
ITIL4 introduces the SVS - an overarching service value system where every service has it...
Brief Overview of the Workshop:
The Fundamentals of Service Management remain as important today as ever before. The ITIL...
Brief Overview of the Workshop
Join our speaker where she will talk about the Major Incident Management Process in an eas...
Brief Overview of the Workshop
Whilst all organisations have different cost structures and formulas for calculating cost ...
Brief Overview of the Workshop
In this workshop Christine will focus on the Service Catalogue & CMDB as the end game ...
Brief Overview of the Workshop
Imagine if you could identify the reason an incident or problem occurred by asking just 5 ...
Brief Overview of the Workshop
This thought-provoking workshop will cover:
Impact of cloud and digital on the capabili...
Brief Overview of the Workshop
The discipline of knowledge management had its origins in the 1980s, and though it's b...
