HDAA Resource Area
Breif Overview of the Workshop :
Watch Andrew Sauter giving an overview on the following topics
Triage your...
The lack of skilled IT workers is hurting the deployment of emerging technology, according to a new survey from Gartner. I...
We often consider ownership an individual responsibility rather than an organizational effort. Here’s why that shoul...
A December outage that affected mission-critical applications raises questions about the risks of overreliance on a handfu...
With so many pieces of hardware and software licenses in use, it’s important to have a reliable way to track each as...
A discussion of when’s a good time to look for outside IT help and when is a good time to build up your own capacity...
In part 2 of this series on EX, we look at how the principles of ITIL 4 can help make a difference in retaining and recrui...
In part 1 of this two-part series on EX, we discuss how the pandemic has created a seismic shift in employee attitudes and...
A talk with Forrester VP Brandon Purcell on what change is in store in the coming year, and how companies will adapt.
Jus...
Digital solutions only work as well as those who are wielding these new tools. We must encourage team members to be flexib...
